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FREQUENTLY ASKED QUESTIONS

Your Help Center

What is Soft Play?
An Indoor/outdoor Play area! That we create at the comfort of your home or private event. Our equipment is made from soft material for toddlers to enjoy! Intended for Ages 0-5.

Always Cleaned & Sanitized?
All our equipment , including every ball pit ball, floor mat, gate, bouncys , blocks etc. is thoroughly sanitized and disinfected before and after each use, We use a non-toxic, fragrance-free, residue-free cleaner, which kills 99.9% of harmful bacteria, viruses, mold, fungus, and germs.  

How far in advance should I book?
We recommend you book as soon as you know your date, we book quickly! No Parks at this time, unless you have a valid permit and reservation that you can show us.

Can you match our theme?
Yes!

How long is rental
5 hour rental for softplay, we set up 1 hour before your desired time, each additional hour is $50.Latest pick up is 8 pm.
afterhours pick up will be an additional fee. 

White Jumpers alone are a 6 hour rental our latest pick up is 9 pm, afterhours pick up is additional fee.

 

Deposits are non refundable! You may reschedule your event and use your credit. 

Rain Policy
To ensure the safety of the little ones, we will not set up outdoors if there is rain in the forecast. However, you may reschedule your rental if you’d like, Please note once we set up our softplay we do not relocate or move the set up elsewhere. 

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